Respond says thank you for BHTA Awards

(Caption LtoR: Simon Weston CBE, Chris Cochlin Director of Home Delivery Service. Jacqueline Bethell Customer Services Advisor, Drew Evans Customer Services Advisor, Garry Hallett Customer Experience Manager, Nicola Spencer, Marketing Executive, Susan Horan Customer Services Manager, Gary Tipton Warehouse and Purchasing Manager, Rebecca Dallman Customer Service Advisor, Tracy Southon Customer Operations Manager, Mike Lord, President of BHTA.)

 

“We are really proud to share with you the news that we have recently WON the NHS DAC patient services award. The award was presented to us by the admirable Simon Weston CBE who cited that the award was in recognition of exceptional customer feedback on our annual NHS patient satisfaction survey results. This is the survey we send to you annually. Not only did we win this award but our Connect magazine that you are all familiar with also received recognition and attained Highly Commended in the Most Effective Marketing Campaign category. It is wonderful to have this official recognition and we cannot thank you enough for helping us achieve this.”

 

 

 



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