- June 15, 2018
- Posted by: BHTA
- Category: BHTA Events, Healthcare News, Industry News
Thursday 20th September 2018
10am – 2.30pm
BHTA, Wellingborough Office, Northamptonshire
£45 + VAT per person (Including buffet lunch)
TO BOOK – Email the form below to email@example.com (places are limited and on a first come basis).
Disability Confident Training helps people to understand disability from a human rights perspective. It is effective in helping staff and organisations to understand the barriers facing disabled people and more importantly, what steps can be taken to create inclusive services.
Warrington Disability Partnership is a user led charity with over 25 years’ experience of designing, developing and delivering inclusive services. Through their social enterprise, the Disability Trading Company, they are a member of BHTA. They have delivered Disability Equality Training sessions to over 40,000 people from statutory, private and 3rd sector organisations and universities, colleges and schools. All of their presenters are disabled people, often referred to as ‘experts by experience’.
Attending Disability Confident Training can help individuals and organisations to meet the diverse needs of disabled people who can be; customers and/or employees.
Overall benefits include;
- Disability confident staff
- Increased disabled customer satisfaction
- Wider pool of applicants for vacancies
- An inclusive workforce
- Legal compliance
- Good Corporate Social Responsibility.
The basic contents include;
- Definitions of disability, who is included by the term ‘disabled people’
- Access and facilities
- Disability etiquette
- Legal content, Equality Act 2010, and
- Meeting the needs of all disabled people
- National accreditation; including the “Disability Confident” symbol.
This training is ideal for anyone on the front line dealing with clients in your businesses, some of the feedback comments from members who attended last years workshops included:
“It made me re-evaluate my concepts of disability in a different way” “Felt the whole event was just right” “Gained a broader knowledge of what customers will be going though/ feeling” ” A really comfortable training course on what can sometimes be an uncomfortable subject”